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‘I thought my working days were over...

...but luckily I was given the support to start taking small steps...not pushed into doing anything, just helped to believe in myself a little more. I got help, got a job, and it’s changed my life.’

Important Notice

Following the most recent government advice, and to prioritise the safety of our employees and customers, we have taken the decision to continue our services via telephone and online until further notice.

Our team will continue as normal but will be working from home. Appointments will still go ahead as planned, but they will now take place by telephone instead of face-to-face.

Please DO NOT attend our centres but DO make yourself available to receive a telephone call from your key worker at your booked appointment time.

If you need to contact your key worker, please contact them on their usual mobile number. For more contact details, please visit www.workandhealthnorthwest.co.uk for our team contact lists.

Thank you for your understanding and support to help keep everyone safe.

For more information about how Ingeus are responding to Coronavirus, please visit Ingeus.co.uk news.

Ingeus Work & Health Programme

Centre	Telephone
Ingeus teams:
Blackpool and St Annes	07827 236849
Fleetwood	07827 236849
Lancaster and Morecambe	07827 236849
Preston and Leyland	07785 614760
Chorley and Leyland	07785 614760
Carlisle	07785 620824
Penrith	07785 620824
Workington	07785 620824
Whitehaven	07785 620824
Barrow	07785 620824
Kendal	07785 620824
Blackburn	07572 542709
Accrington	07572 542709
Burnley	07572 542709
Nelson	07572 542709
St Helens	07557 036060
Huyton	07785 616534
Liverpool	07469 353920
Southport	07469 353920
Skelmersdale	07557 036060
Ormskirk	07557 036060
Kirkby	07785 616534
Newton	07557 036060

Seetec Pluss teams:
Wirral	07919 395967
Warrington	07341 005034
Chester	07919 395967
Ellesmere Port	07341 005034
Macclesfield	07341 005034
Congleton Library	07341 005034
Northwich	07341 005034
Winsford	07341 005034
Crewe	07341 005034

Halton Borough Council teams:
Widnes	07920 275723 or 0151 511 7547
Runcorn	07920 275723 or 0151 511 7547

Giving local people the knowledge and independence to create better lives for themselves and their communities through employment

We know everyone is different, that's why our service is tailored around you and your needs. We work with a range of people including health professionals, employment specialists and local community organisations to create a support package to help you find the right job, at the right time.

Work and Health provides support for those unemployed people with health conditions or disabilities. It is also designed to help those individuals who have been out of work for a long time as well as those who might need some specialist support.

Our Services in your Community

Flexible
approach

Local
to you

Tailored
to you

Easy to access
support

What will you get out of
Work and Health?

Key Worker

Your employment specialist will help you find a job and will ensure you get the advice, guidance and support you need to move into work at your pace

Online Support

Access to a digital service that allows you to do things your way. Accessible 24/7, you can schedule your own appointments at a time and date that suits you, join online courses that you know will benefit you, and look for jobs that match your skills. Digital support will be provided to help you navigate the hub

Free Learning

Take part in online health or skills training packages including fit club, back care and creating a CV. Or, join one of many face-to-face courses supporting you with anything from managing your health condition, setting up online banking, understanding your strengths or enhancing your IT skills

Flexible and Easy to Access

Join us in one of our friendly, open office spaces or meet in locations where you feel comfortable such as a coffee shop, community centre or maybe even your local library

Wellbeing

Physical and mental health support from our in-house qualified professionals, local community experts and specialist health organisations that we have built relationships with to ensure that you have access to a range of wellbeing support that best suits your needs

Specialist Support

Help with barriers such as substance abuse, addiction or rehabilitation. We can also support with issues such as housing and homelessness

Employer Relationships

Access to vacancies with local and national employers, who we can work with to explain your individual situation. Or, if self-employment is something you are interested in we can provide expert advice

Local Community Links

If we don’t specialise in it we will find you someone who does. Our local partnerships mean that we can put you in touch with the right people or work with your current support network to ensure you get an all-round service

Get Involved

If you haven’t yet joined Work and Health you
can follow these simple steps to get involved:

Step 1

Speak to your JCP Work Coach about the programme to see if it is right for you.

Step 2

If you are successfully referred you will be contacted within 48 hours to arrange an appointment.

Step 3

You will meet your dedicated Key Worker giving you both the chance to get to know each other. You will get the opportunity to explain your personal circumstances, your health conditions or disability, and chat about your hopes for the future. The more your Key Worker knows about you the better support they can provide.

Step 4

Your Key Worker will coordinate everything for you, from recommending group workshops to arranging one-to-one support from our qualified health professionals. They can also suggest online courses, help you with your IT skills and even provide in-work support as and when you feel ready to move into work.

Helping People

Stuart Reid, 36, was out of work for five years and experienced severe depression, made worse by his fruitless job search. Three months later Stuart’s confidence soared.

"I went from having zero confidence and not wanting to leave the house, to earning my own money and rebuilding my self-respect. I was so nervous when I first attended but they eased my worries and helped in so many practical ways. I'm making new friends at work and feel like I have a purpose in life again. I'm looking forward to working my way onwards and upwards."

Victoria Colyer has always worked but three years ago she found herself out of work with her confidence and self-esteem at an all-time low.

“I received friendly, non-judgemental support and was even helped to sort out my benefits. At the beginning the thought of work made me feel nervous. My Key Worker found a vacancy that they thought I would be perfect for, but I wasn’t so sure. They taught me to recognise my strengths, gave me the confidence to apply and helped me with my CV and interview skills. Eight months later I am in the same role with money in my pocket and plans to decorate my house! If someone had told me that my life would be like this a year ago I never would have believed them. I am happier than ever.”

Isobel Reid, 56, has battled with a serious back condition, mental health problems and alcohol addiction for much of her adult life. Having given up drinking four years ago, Isobel found a job despite being out of work for 37 years.

“Slowly my nerves settled and I really benefitted from hearing the experiences of others. I felt really important; to think a large company like Mitie wanted me. I am so much more outgoing now and hope that my experiences can help others in similar situations. I’ve learnt not to make excuses for myself. I got help, got a job, and it’s changed my life."

Who We Are

Work and Health is delivered across
the North West in partnership with:

Ingeus makes sure people have the skills, support and behaviours to get jobs, gain independence and become productive employees

Bootstrap has been helping people into work, training, self-employment and social enterprises for over 30 years

Halton Borough Council are an experienced end-to-end provider and have fully integrated links with local services

Pluss are an award winning Community Interest Company that supports thousands of people with disabilities and other disadvantages move towards and into employment each year

Our Locations

Should you be successfully referred by your JCP Work Coach you will join the programme nearest where you live. You will be informed of which office this is when you are contacted to arrange your first appointment.

You can see our locations below:

Ingeus
Graeme House
Derby Square
Liverpool
L2 7ZH
01514330000

Ingeus
Education Offices
Huyton Hey Rd.
Huyton
Liverpool
L36 5YH
01514330048

Ingeus
Bourne House
Milbourne Street
Carlisle
CA2 5XF
01228236501

Ingeus
3rd Floor
Prudential House
Topping Street
Blackpool
FY1 3AX
01253752773

Ingeus
3rd Floor
Marshall House
Ring Way
Preston
PR1 2QD 01253752773

Bootstrap
27-29 Manchester Rd.
Burnley
BB11 1HG
01282882096

Bootstrap
8a Whalley Rd.
Accrington
BB5 1AA
01254867156

Bootstrap
8 Manchester Rd.
Nelson
BB9 7EG
01282619881

Bootstrap
35 Railway Rd.
Blackburn w/ Darwen
BB1 1EZ
01254680367

Pluss
Tower Keys,
Tower Rd.
Birkenhead
CH41 1BP
08000803193

Pluss
The Exchange
St Johns Street
Chester
CH1 1DA
08000803193

Pluss
Portal Business Centre
102 Dallam Court
Dallam Lane
Warrington
WA27LT
08000803193

Halton
HDL
Brook Street
WA8 6NB
03033334300

Halton
Runcorn
Church Street
WA7 1LX
01515117555

If you haven’t been referred to the Work and Health Programme, please speak to you JCP Work Coach at your next appointment.

You need a JCP referral to join the programme.

This programme is co-financed by the European Social Fund

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